OYO — No update on refund status and Refund not received

Hi I'm Harish,
Very worst thing happened to me, actually after booking and paying the amount for the hotel room, the hotel denied the check-in. The Oyo team told they will refund my amount within 14 business days, but it's been more than the estimated date for the refund, no support team is able to tell me what the refund status, from 7am till 6pm I'm contacting the helpline team and support team but there was no use except my time waste, it's not a small amount even thought it is I'm not ready to go in vain. I need the refund immediately now