OYO — Not been provided with gst invoices

Vihans

from Bengaluru, Karnataka

Aug 8, 2022

Website:

www.oyorooms.com

My booking IDs are CQ8J8989, W7BW9826, QSRQ2194 & MIRG3741. I want gst invoices on all these bookings but I was denied by the hotel directly. Hotel said that oyo will provide me the gst invoices. When I contacted oyo and it was a very tedious task because there customer care is below acceptable level. Nobody connnected me to the proper channel so that I convey my issue. So I tweeted and DM oyo directly. To whicb I got replies via my email ID. But to my disappointment they are just wasting the time and the days are going like wind. I seriously told them again and again and again that I need those gst invoices, I gave all my gst details via email, whatever is needed but oyo is not replying now to me. I even said that I will go to consumer forum to which also they didn't even paid attention to. I need those gst invoices urgently as I have ro submit to my organization. Please help me I have already gave them my gst details but they are not giving me the gst invoices. They are breaking the law of not issuing the legal gst invoices to me. Kindly help and I hope this is resolved fast because I have to submit now my gst invoices to my organization else I won't get any reimbursements.

Was this information helpful?

No (0)

Yes (0)

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2022

OYO Rooms Customer Care's response Hi, thank you for bringing this to our attention. We have your details with us, we will quickly get this checked and arrange a call from our team. ~Team Oyo

Aug 11, 2022

Updated by Vihans Yesterday around 3 PM oyo told I will get my gst invoices before 12 hours, haven't received yet

Aug 11, 2022

Updated by Vihans Let me tell one thing, you are simply wasting time oyo, if you had an intention of giving me gst invoices you would have given me long ago. Now also you are trying to play smart and wasting more time, waiting for the matter to become old. What do you want should I go to PMO office directly??

Verified Support

Aug 16, 2022

OYO Rooms Customer Care's response We understand that the process is taking time. Our team is working on it. Please be assured that your issue will be resolved at the earliest. ~Team Oyo

Aug 19, 2022

Updated by Vihans Do you take 1 month time to give gst invoices??? What kind of company are you oyo, just sell your stakes to any road side vendor even he could run it well more than you.