[Resolved] OYO — not getting refund

Ajaydnpt

Website:

oyorooms.com

Name - ajay kumar debata
Cell - [protected]
Mail - ajay. [protected]@innocule.co.in
Booking id - ihmr1289

As per discussion with oyo customer care, i was informed that the amount will be refunded within 7-14 working days, butits been more than a month and still i haven't got the refund. I have called several times on their customer care number and also mailed them 4-5 times, and still no result.

Kindly have a look into this matter.

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Mar 21, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2020

OYO Rooms Customer Care's response Hello Ajay,

We would like to extend our sincere apologies for the dismaying experience. Your issue has been notified to our relevant team. One of our social media manager will get in touch with at the earliest to resolve your concern till then your patience is highly appreciated.

Thank you & Regards
TEAM OYO

Verified Support

Feb 19, 2020

OYO Rooms Customer Care's response We worked on the concern raised and have communicated the needful resolution over the call. We again apologize for this and assure you we’ll take care of your stay in the future. Let us know for any further assistance.

Thanks & Regards
TEAM OYO