[Resolved]  OYO — Not refunding the amount

Address:	Haryana
Website:	www.oyorooms.com

I booked an OYO Room on 27/11/2020 at 12:10pm for 29/11/2020. Due to some error after the payment the date of booking was showing as 27/11/2020 itself. When i contacted the customer service they told me they cant modify my check in date and the only option is to cancel the room and rebook the same. I cancelled the rooms at 12:22pm same day itself and no refund was issued by them. When enquired they told that no refund can be issued if the cancellation was done after 9am on the check in date. How can I cancel a room booked at 12pm, before 9am that day itself. Booking ID was PSOJ5047. The amount deducted was Rs 3186. A refund should be made since the booking was done after 9am same day.