[Resolved] OYO — Not Sending Refund

Jishnurajk

Sep 11, 2022

Website:

www.oyorooms.com/?utm_source=google&utm_medium=cpc&utm_device=m&utm_campaign=India_SEM_Brand_generic&utm_campaignid=1701551904&utm_adgroup=71982097371&utm_content=538023998106&utm_keyword=oyo&

I have booked for a room at a hotel called townhouse 791 Svvb Resorts for dates from 26 August 2022 to 28 August 2022. But unfortunately when I reached the hotel, the hotel said me that they are not accenting oyo bookings, I had to cancel my booking due to this issue and I haven't received refund of the amount I paid to Oyo even if it's the issue from their side. I tried to contact oyo regarding the issue, but they were just putting me on hold.

Booking Id: XGI07780

Was this information helpful?

No (0)

Yes (0)

Nov 4, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2022

OYO Rooms Customer Care's response Dear Guest,

We regret the inconvenience caused. This is not an experience we want our guests to have with us. Rest assured, our concerned team will get this checked and connect with you soon.

Regards,
Team OYO