OYO — Oyo cancelling my booking without my consent

OYO — Oyo cancelling my booking without my consent

S Shiiii Dec 27, 2022 Dec 28, 2022 This thread was updated on Dec 28, 2022

We have booked 4 rooms in OYO 88808 Raghunath Palace (Puri, odisha) for the dates 28-Dec-2022 to 31-Dec-2022 . We received a call from OYO one day prior our visit saying that they are cancelling our booking from their end, without our consent. We have repeatedly asked them to not do this as there is no availability of hotels nearby but they are not responding and not picking the call as well. We already paid the booking amount. +1 photos Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
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OYO Rooms Customer Care

from Chandigarh, Chandigarh

Dec 28, 2022

Verified Support

Dear Guest,

We understand how inconvenient it is and we would never want our guests to go through such an experience. Kindly share your booking details so that we can assist you accordingly.

Regards,
Team OYO