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OYO Rooms

OYO — OYO Early Check-In Issue

Website:www.oyorooms.com

Initially, I had booked the hotel room for only 2 days and thought to go with early check-in at 6 am and I am fine with a 30% charge. As I check with the manager, he refused to provide early check-in. So I left with no choice and canceled the two days booking and booked the hotel for 3 days. If I can book for 3days, then why it is not possible for early check-in. It is clear that Hotel Management is pushed me to book for 3 days. I have raised several tickets, but still Oyo is not resolved and I feel Oyo is encouraging this behavior. Take strict action against hotel management or refund 70% of the money for booking 3rd-day booking(30% standard charges for early check-in).
3 days Booking ID: Q34J0948
Ticket ID: [protected] and [protected]
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Comments

Dear Guest,

We understand your concern regarding the early check-in. This is not an experience we want our guests to go through. Rest assured, we'll get this checked and connect with you soon.

Regards,
Team OYO
Reply
Hi, as we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us. ~Dia
Reply

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