[Resolved]  OYO — oyo fake booking

Dear oyo,

I have made the booking yesterday and went to your oyo property and made the full payment from my credit card

But instead of recieving the confirmation email from your side i have received the cancellation booking email.

How come its possible.

I have to reimburse this cost from my company and they accused me for cheating.

I need a refund of this payment or else i will escalate this to social media, akosha or mr. Ritesh agarwal.
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Jul 31, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2018
OYO Rooms Customer Care's response
Dear Guest,
We're extremely apologetic about the disappointment. We never encourage such kind of experience for our guests. Thank you for bringing this to our notice. Request you to kindly share your booking ID with us. We'll certainly get this forwarded and take necessary measures.

Regards
Team OYO
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