[Resolved] OYO — Oyo hotel charging extra during checkin

GaneshApte

Aug 6, 2022

Address:	Pune
Website:	www.oyorooms.com

I booked a hotel from oyo and when I reached the hotel, they asked me my booking ID, and instantly asked for 500 extra, I already paid the full amount still he said you can contact oyo, it is only 70% you paid, I checked the booking and no where it is written that it is 70%.I tried calling oyo number of times and yet no response as usual. Finally I paid extra to get the room. Nover gonna book via oyo again.

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Sep 17, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2022

OYO Rooms Customer Care's response Hi Ganesh, we completely understand your concern. We did not mean to disappoint you. Kindly help us with the booking details so we can look into it and assist you further. ~Team OYO