[Resolved] OYO — Oyo Hotel doesn't refund the amount after cancellation

Abhishek Kumar Ojha 2022

Oct 25, 2022

Website:

Oyo room

Sir I had booked hotel on 1st October for 2nd October 2022 booking date but i cancelled the hotel on same day on 1st October. As per the rule of Oyo the cancellation charge will be not deducted but 9:00 am of 2nd October. But after cancellation i didn't get my money back. I had called Oyo customer care for 20 times but they didn't helped me with any solution. I had waited more than 14 days to get my refund back but i didn't get it. Please take necessary action. The service provide by Oyo is not satisfactory.

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Jan 25, 2023

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2022

OYO Rooms Customer Care's response Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team oyo

Verified Support

Dec 17, 2022

OYO Rooms Customer Care's response Please share your registered email id to enable our team to assist you further. ~Team OYO