I had booked a room through OYO on 1st May for 2nd May'2017 thinking and as shown by this site a decent room however when I reached the hotel it was totally unsafe. There were hens sitting at the reception, waiters were staring as of they have seen a female for the first time, hotel was stinking with a bad smell of liquor. After all this I had never checked in to this hotel however still these mad people don't want to initiate the refund against my payment of INR 1999/- Money is not a problem however here ethics come into picture and with that I suggest people from OYO should send thier families to stay in such idiotic properties I think then only thew will realize what they are offering to the customers.
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Jun 6, 2017
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 06, 2017
OYO Rooms Customer Care's response Dear Guest,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID or contact no. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.
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