OYO — Oyo is not refunding my money

I booked three bookings from my oyo accounts.. in August 16, 2022

Booking id:- BY037025
Amt should be refunded - 270 INR

Booking id:- H0R50713
Amt should be refunded - 521

Booking id:- CI5N0556
Amt should be refunded - 899

Still no amount is refunded from any of the refund. tried almost 100 times to call OYO. They are not transferring call to service.

They way they are harassing..

1) Some times operators taking care verbally and keep tell hold on the line, I will clear your payment, pls stay there. After 17-20 mins it is disconnected. Then I call again and new operator don't know with whom I was talking

2) Once I got service department, they gave one BRN number after 1 month of cancellation and promise to send rest via email. But no email came either Bank help on the single BRN number

3) Most of the time operator transfers your call service department but you will be on air, nobody will pick your call from service department. Again you call booking number and. say that, again they will transfer to service department and same thing will repeat. "Please press 1 for english, 2 for hindi". You press for example 1, then "please enter booking phone number followed by last 4 digits of you booking id". You do that.. again "Please press 1 for english, 2 for hindi". You are in loop

In short, a big scam is going on
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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2022
OYO Rooms Customer Care's response
Hi, thank you for bringing this to our attention. We understand that nothing we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. ~Team OYO
Verified Support
Oct 15, 2022
OYO Rooms Customer Care's response
Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.

Team OYO
Oct 17, 2022
Updated by subhas chandra show
I got a link for booking id BY037025 for refund 225. I submitted it ad waiting. What about other two?
Oct 19, 2022
Updated by subhas chandra show
I got refund INR 225.

What about these two..

Booking id:- H0R50713
Amt should be refunded - 521

Booking id:- CI5N0556
Amt should be refunded - 899
Jan 21, 2023
Updated by subhas chandra show
Pls update me about rest two.. You just gave refund for one booking what about two?
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