I have booked OYO on 19 july 2022 and when i reached hotel for checkin, owner was asking me for more money. Even i have done partial payment he says i didnt received any payment and when i cancelled my booking due to him OYO didnt gave me full refund.
This service are you providing?
Was this information helpful?
No (0)
Yes (0)
Aug 24, 2022
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2022
OYO Rooms Customer Care's response Hi Prathamesh, we completely understand your concern. We did not mean to disappoint you. Kindly help us with the booking details so we can look into it and assist you further. ~Team OYO
Booking ID :- AVX58650
I did a payment of Rs. 1773 and because of property owner i need to cancel it as he was asking for additional money.
He says i didn't have any connection with OYO and he said he didn't get Rs. 1773.
It was not mine fault, I have uber ride history that i went to property with lots of laguage and when i cancelled because of him OYO didnt gave me full refund they just gave me Rs. 491.75
So please tell me was it mine fault ? that you are charging money from me ?
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
I did a payment of Rs. 1773 and because of property owner i need to cancel it as he was asking for additional money.
He says i didn't have any connection with OYO and he said he didn't get Rs. 1773.
It was not mine fault, I have uber ride history that i went to property with lots of laguage and when i cancelled because of him OYO didnt gave me full refund they just gave me Rs. 491.75
So please tell me was it mine fault ? that you are charging money from me ?