OYO Rooms Complaints & Reviews

It's been 20 days I have not recieved my refund...

I booked an oyo on 18/7/22 for 19/7/22 when i went to the oyo it showed in the app that it has been cancelled but i did not cancelled the booking and i have paid the full amont to them when i booked now they are telling me that we will not refund the money since i have not cancelled from my end why will i pay i want my money refunded back to me the booking id is FSTZ3566...

I have booked a oyo room for 19/7/22 for which i have paid 698 through my googlepay but when i went to the oyo it showed cancelled and i have not cancel the booking from my end now since the booking is cancelled feom my end i should be refunded with my money but they are not refunding the money to me i have tried 15 times to connect to their service desk all the time i have to wait for 10-15 mins and i am put on hold the booking id is FSTZ3566...

I had booked two Oyo room in silverkey executive stays 19650 huda star mall for 4 guests. When we reach our hotel destination we entered in hotel and we get know that this hotel have not any rooms left as we already made a booking they said talk to customer care than i called customer executive of oyo they said i am cancelling your booking then the refund will be transfer in your bank in 7-14 days i said okay. This booking was made on 29...

I booked room for[protected] for one night at collection o 83969. I had paid an amount of rs. 641 online.
But after reaching hotel, they denied check in, but showing check in&out in oyo app. So, I require refund of the same.
Calling oyo customer care for the same, no help I got.
Hotel: Golden grand inn.
Booking ID: KT7D0788
MOB: [protected]
UPI ID: [protected]@UPI
DATE: 14/07/2022, 1 night,...

My name is gaurav sukheja
Check-in date is 2 July 2022 and check-out date is 4th July
Due to terrif issue Oyo initiated my Remaining amount ie 1300 i have waited 15 days still I haven't received my refund yet
Yesterday I called many times to oyo customer service and all the representatives disconnected my calls.
I'm waiting for the resolution.
Kindly update me.
My email address [protected]@gmail.combr...

On July 6, 2022, I booked a room (Classic X 1) through OYO app in OYO 8812 White Palace and Resort, New Alipore for two days (July 6-July 7) for two persons (Booking ID: GKVH7269). I paid Rs. 1008 via UPI transaction. A few minutes after the booking was confirmed, I got a call from the hotel and they told me that they can't allow me to check in unless I pay an extra amount. I tried to convince them that I have already made the payment through...

I have booked a deluxe room 2 guests in hotel bkc mannat O 863933 mumbai with booking id when my friend entered to hotel the manager said we dont have deluxe room as of now and they shifted him to very small room which is having one bed…and after sometime i came to checkin and when i asked about booking they said they don’t have tieup with oyo. I was literally shocked and when asked how did you allowed my friend to checkin then...

This is Aditya Das from Dhanbad JHARKHAND. On June 29th 2022 I had made a booking on Oyo Hotel Divira inn 67305, because of some serious issues while checking in I canceled my booking and claimed for the refund and the statement that I got from the oyo side that you will get your refund under 14 working days but today the date is July 19th 2022 and still I haven't got any kind of mail or sms regarding the refund
I have tried my all...

I have submitted a complaint regarding my booking to get refund . There team responded and send me a mail on 26 jun regarding the refund saying that it will be credited withing 7 to 14 days and today is 19th of july . Are you guys sleeping or what if you dont know how to handle a company please shut it down . You guys are literally slower than the sbi services ....

Townhouse oak hotel shubhangan khar mumbai denied my check in after successfully confirmed my booking through OYO App.

First they denied my check-in and after that its shown check-out in the oyo app. Its a clear fraud . I want my refund instantly please.

My booking id - OMM60975.

I want refund of my stay or just book me a free stay at different hotel.
Looking forward for you to reply...

I paid rupees 1684 for oyo hotels using olamoney. The payment was done successfully and myoney was deducted but it is not being reflected on the oyo. So, I had to pay the whole amount again in the hotel for booking confirmation. I attached the receipt of the amount down below. Please refund me the amount asap....

I am in a hotel stay. I have done my booking through OYO mobile app. During mid-stay, I requested for refund and checkout my hotel. The OYO customer executives provided a form to fill all my details for refund. I have sent the email and the OYO executives said they will be refunding my amount in 7-14 working days. They have not and they are not responding to my mails....

I have payed an advance of Rs 1166 for the booking of two rooms in Capital O 61292 Manyata sterling Bangalore. The money is debited from my account and there is no history of booking is shown in the app. I want a refund....

I haven't received my refund for a total of 7 bookings ( around INR 7.9K) and it's been more than 20 days now. I am trying to get help from their number [protected] for 3 days now but not even a single person has helped me. All they do is put me on hold for 10-15 minutes and then disconnect the call like they get some bonus for long-duration calls. I have also mailed like 20 times but not even a single reply. I even have a recording of an...

I had booked an online oyo room in yuvraj hotel 72466 in shivpuri with advance online payment during check in hotel manager denied check in for online bookings then I called oyo they suggest me to cancel booking and book offline room which we cost 3 times of online booking and this hotel is 8 km away from city and no optional accommodation there so we have to pay 1800 here and got wasted my 2 hours precious time...

I have not received the refund of Oyo policy, which was said will be given trying to get but there is no response to it, i want my full refund of rs 335/-...

Dear oyo,
I booked a oyo room on 14th july for 15th - 16th july 2022, booking id J85M1837. I cancelled it on morning of 15th july 2022 at 9.30 am as my covid test results came positive. After cancelling the chat support showed my entire amount is not refundable as i cancelled half hour late. I kindly request you to process my refund as soon as possible and i also tried to talk to customer care since 15th july but there was no response....

I booked a hotel near kacheguda railway sation..I paid the full amount of 1210 that means inr 854 through my bank and inr 356 through Oyo money, ..they are saying that refund is completed but I didnt received any of the amount..why are they cheating customers and making money..its better to beg from outside the public and make money not like this..ritesh agarwal is making money like this by cheating customers and all shame on you guys Oyo...

.booking id-YLGL4608
i have booked Oyo room from 28th June to 3rd July, 2022.so after checked in to the said residency the property owner said that the tariff was incorrect shown to us due to technical glitches of Oyo.I have to pay 1000 Rs extra at the time of check out.200 rs per day extra for 5 days.And i have called Oyo customer care at that time they have asked me to check in by paying full amount for the day as i have already...