OYO — OYO room related complaint

Address:

opposite YCCE college ,nagpur

Please find booking details
booking ID - ITBF9178.
date - 1.11.2021
hotel name - OYO 76253 P crown hotel(Nagpur)
Description - the room provided (number 101) was totally different than the picture displayed in OYO application. Room was very small, dirty bed sheets, no wifi, no hotwater. in toilet, there were potty stains, and it was not cleaned and unbearable smelly. when raised issue to reception person he said we cant provide good rooms at offer price, if want need to pay extra 1200rupee. he even said, amongst all the money OYO will keep 50% we are not getting anything. from next time come directly so will get good room at discount. because of no option stayed with the booking but because of very dirty room and bathroom smell left the room in 4hours.
after checkout given bad rating to Hotel and got immediately a threatening call from hotel for not giving good rating(reception person name - abhishek) having recording as well as call history too.