OYO — Oyo staff and hotel blueberry staff committed fraud.

I had booked Hotel Blue Berry from Oyo room for 01-Jan-2024, whose booking id is as follows, V35Z8078. After booking confirmation, when I went to check in the hotel, the hotel staff refused to give me the room. More Demanded money, and even said that our hotel will be run as per our rules and not as per OYO's rules, after that I had also talked about OYO customer care and hotel staff on conference call, but the hotel staff was adamant on their point. Well, then later Oyo customer care asked me to shift to another hotel, which was not possible for me, because my wife was unwell at that time, I asked Oyo care to cancel my booking. and asked me to return my advance amount but did not get any response from Oyo.
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OYO Rooms customer support has been notified about the posted complaint.
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Hi Rakesh, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo
As checked, our team has sent you an email on the registered email address. We would request you to check the same. For any further assistance, please feel free to write to us.~Team OYO

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