[Resolved]  OYO — Oyo thief customer money in minutes through online payment system

Oyo reprenstative suggested room if not good they agreed to arrange another room or refund by cancel (full amount)
But it seems they dealing customer with fake or forgery manner and only money minded with no quality, no service orient, no proper guidance.

so Govt should stop or remove these kind third party or broker company to continue in service industry as example:

payment : 991 rs paid after offer while checking rooms it was cancelled and refund was provided only 250rs after several follow-up call or escalation
Issue: Rooms are not hygiene, like dungeon, nothing ambience and overall worst/waste for family to stay
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Jul 2, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
May 30, 2022
Updated by Sasi Kumar R
Adding documents

Verified Support
May 31, 2022
OYO Rooms Customer Care's response
Hi, we would want the absolute best experience for our guests. We will quickly check the details and help you with an update. Request you to allow us some time while our team gets back to you.

Team OYO
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