[Resolved]  OYO — pathetic exp. with oyo hotel, licence must be cancelled

Address:

hotel neelam palace, paharganj, delhi, 110055

Dear sir

I have 04 times booked the hotel through oyo. But this time that was pathetic experience. I have booked ticket on 10.05.19 for 11.05.19. Oyo hotel neelam palace, oyo 13277 was not upto standard. While in pics show on internet its looking very shober n pleasant.
I was with family so i want big room accord i book the ticket.
Once i reached at recption he offer me very small room that i complain at a time after he give me big room but that was not clean. Toilet also in worst condition. Again i compaint on reception then he replied u may change the hotel.

I was reached at 11pm so i have no option to change. Its ac was not working then again compain for it anyhow it was start but set on 26 temp. No remote was provided by them.
Breakfast was include in charges but he denied to provide.