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OYO Rooms

OYO — Please process my refund

My booking I'd was ML384311.
I had a booking to Oyo townhouse hotel rs. After reaching that place hotel reception' person refused my booking to saying that they are not accepting the Oyo booking.
But my payment was already done that time . After calling 20 times to Oyo helpline number they said they were transferred my call to service department but the call would never connected to that depertment.
Then how can I get my refund.
Please look into this matter
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Comments

Dear Guest,

We completely understand the inconvenience you had to go through. This is not an experience we want our guests to have with us. Rest assured, we'll get this checked and connect with you at the earliest.

Regards,
Team OYO
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    OYO Rooms Phone
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
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