We have checked in hotel on 4th Nov 2020. As we have done the booking through the oyo application as we have done the payment 1238rs through oyo app still app was reflecting payment not done and amount was debited by account and we spoke to the hotel konark in Mumbai he told it will reflect in ur account but u have do the payment so we did the payment through debit card 1238rs and now oyo app is showing amount is done and it's til now reflected in the bank account please help us to get our previous amount
Booking I'd : VNWE3467
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Aug 6, 2021
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2020
OYO Rooms Customer Care's response Hi Evita,
We have raised your concern with our dedicated team. Please allow us some time so that we can provide you with the appropriate resolution at the earliest.
Regards,
Team OYO
Verified Support
Nov 10, 2020
OYO Rooms Customer Care's response Hi Evita,
We believe our team has already connected with you for your resolution and has done the needful. Do let us know for further assistance.
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