[Resolved] OYO — Refund amount not credited to my bank account

jugal1962

from Kendrapara, Odisha

Oct 25, 2022

Website:

www.oyorooms.com

I have cancelled my booking bearing id - SI598925 but my refund amount is credited OYO rupee account. Whereas I did payment from through UPI likewise the refund should be credited to same payment source. Very bad experience with OYO customer service they are mentioning we can't help we are from booking department. It can be resolved if OYO send refund amount to same payment source or my bank account.

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Jan 18, 2023

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Oct 27, 2022

Updated by jugal1962 PFA image this proof of payment sucessful to oyo rooms and glance next snap which shows the amount in oyo rupee wallet till today.

Verified Support

Dec 16, 2022

OYO Rooms Customer Care's response Hi, we apologize for the inconvenience caused. We believe our team has already connected with you with a resolution and has done the needful. Do let us know for further assistance.~Team Oyo