[Resolved] OYO — Refund amount not received

[Resolved] OYO — Refund amount not received

P Percybelly from Bhagalpur, Bihar May 10, 2022 May 16, 2022 This thread was updated on May 16, 2022

I have booked a hotel through OYO for a family vacation in Goa from 12 apr 2022 to 16 apr 2022 but after reaching their i has came to my notice that hotel has closed it's operation and they refused us to check in. So i asked for refund but they refused, so I canceled my booking calling customer care and customer care assured us that refund is initiated and the money will be refund within 10 days but till date i have not received any refund. Kindly look into the matter. Booking Id: BIKN6161. Refund Amount:' Rs.17396. +1 photos Was this information helpful? No (0) Yes (0)
Jun 29, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 12, 2022 OYO Rooms Customer Care's response Hi, we regret the inconvenience you faced with us. OYO is dedicated to extending the best of stays and services to its dear guest. Please be assured that the raised concern will be resolved at the earliest. ~Team OYO Verified Support May 14, 2022 OYO Rooms Customer Care's response We tried to contact you over a call but could not connect. Please share any alternate number or a feasible time to contact you. ~Team OYO Verified Support May 16, 2022 OYO Rooms Customer Care's response Hi, we tried to contact you over a call multiple times but could not connect. Further, as checked, our team has sent you an email on the registered email address. We would request you to check the same. For any further assistance, please feel free to write to us. Team OYO
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