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[Resolved]  OYO — Refund for my double booking

I've issued a refund for my double booking as I mistakenly booked for consecutive days ..i knew that I booked for the previous dates when I reached the hotel only ...I called the customer care and they said the refund will be initiated once j check out of the hotel ...but still I haven't received my refund amount
Please help me get through this problem
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Dec 18, 2021
Complaint marked as Resolved 
They called me back and assigned me proper care and made me process my refund... I'm yet to get my refund in 7-14 refund days
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2021
OYO Rooms Customer Care's response That’s not the kind of experience we had in our minds, Santi. Please allow us to change the way you feel. Kindly share your booking id or contact number with us so that we can check and assist you accordingly.~Dia
Dec 23, 2021
Updated by Santhosh Santi The booking ID is ZBA66295
It now says that my refund has been failed and I havent received my refund yet please help me with this
Dec 23, 2021
Updated by Santhosh Santi They said that the refund process has been initiated but now when I saw the status of the refund it says it's has been failed
If I call to customer care no one is attending the calls too

Verified Support
Dec 26, 2021
OYO Rooms Customer Care's response Hi, we have processed your request for refund from our end again. It takes 7-14 working days to reflect in your account. In case of any queries please feel free to reach out to us.~Dia
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Hi, we regret for the inconvenience caused. Please be assured, we're closely following up on this to ensure it is resolved at the earliest. Your patience is much appreciated.~Dia
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