OYO — Refund money

I booked a room in oyo48222 Meera international collection O Asansol in 1st december 2020 i paid online the amount of rs.1231/- via paytm but due to some reason i cancelled the booking and its been 2days I haven't got my Refund back as the money was important for me I want my refund back I didn't even checked in that hotel and with half and hour i cancelled the booking how is this possible that i didn't get refund back and in my booking section my it is written that cancellation charges is 1231 rs. is this even fair to deduct all the money i want a call from oyo as well as my money please assure me the returning of money
kindly look into this matter my booking id is IRPF5029
My Contact Number is [protected]
Email Address : [protected]@gmail.com
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