[Resolved]  OYO — Refund money from OYO

Address:Guwahati

Hi, I'm Vijay I booked a hotel from oyo call on 22th August, 2022, which I had to cancel on the same Day as Hotal Booking on 321rs but at reception they told me to pay 800rs. I talked to the oyo team, they cancelled the room instantly stating that the booking amount (Rs 321) will get credited back to me through the original mode of payment, which was Google pay. I called them for like 100 times for the same issue, 100 different guys picked up my calls, talked to me, I explained the same thing over over to those 100 guys, but at the end what they did was, they put me on hold, and the call got disconnected by its own.
Booking ID : AOCH3857
Date:22th August, 2022
Spot On 64662 Hotal Hill view Guwahati
Please look into this matter.And 321 is not a Big amount to Refund.
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Sep 29, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2022
OYO Rooms Customer Care's response
Hi, thank you for bringing this to our attention. We understand that nothing we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. ~Han
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