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OYO Rooms

OYO — Refund not initiated from OYO

I had booked room in Oyo on 28 July 2023 by paying 881 through my credit card. My booking ID is W4XM8384. When I went to the hotel they denied my stay saying that no rooms are available and cancelled my booking. When I called the customer support they told me that I would receive my refund within 7-14 working days but after 14 days i tried reaching them but they disconnected my call making me wait for more than 30 mins. I have no proper details of my refund from OYO. Kindly please help me from this fraud.
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Comments

Hi Krithika, we completely understand how frustrating it can be to encounter issues like these. We would want to assure you that we take this very seriously. We have forwarded your concern to our dedicated team, who will actively prioritize your case for resolution. ~Team Oyo
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Hi, we tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch. ~Team OYO
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