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[Resolved]  OYO — Refund not processed after cancellation

Address:Flat 103, SatyaNarayana Residency, Indira Nagar
Website:www.oyorooms.com

I made a transaction with OYO on 15th Apr 2022. I cancelled the booking on the same date but refund is not processed. Please find below transaction details.
Payment Mode - Phonepe
Booking ID - HBJX0281
Transaction ID - T2204151531032214756918
UTR[protected]
Amount - 3066

Kindly do needful.
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May 4, 2022
Complaint marked as Resolved 
consumer complaints forum is useful. In my case without my intervention Hotel had marked the cancelled booking as checking. so I'm unable to get the refund Post my complaint, OYO team had investigated and helped to get refund.
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 02, 2022
OYO Rooms Customer Care's response Hi, we would want the absolute best experience for our guests. We will quickly check the details and help you with an update. Request you to allow us some time while our team gets back to you.

Team OYO
May 04, 2022
Updated by gudlaravikiran Thanks a lot for the entire team. My issue is resolved so quickly
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Hi, as we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us. ~Team Oyo
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