[Resolved] OYO — refund not provided booking ref# ubrs1029

vikas.adarsh

from Bhopal, Madhya Pradesh

Address:	OYO 13134 Grand Regency Mandakni Chauraha, Kolar Road, Bhopal, Bhopal, Madhya Pradesh, 462042
Website:	www.oyorooms.com

Dear sir,
I have booked hotel grand regency through oyo app on 2nd oct 2019 around time 12:02 am for night stay at kolar road bhopal madhya pradesh & by default date changed to 3rd oct & at same time within 10 minutes i had canceled my booking through oyo app but now oyo customer care is denied for refund without availing the services this is truly cheating & fraudulent.

I have done the online payment of rs.1159/-
Booking refrence number: ubrs1029
Cancellation charges deducted rs.1159/-
Amount refund = 0

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Oct 3, 2019

Complaint marked as Resolved

Refund initiated after escalated Thanks for support

OYO Rooms customer support has been notified about the posted complaint.