[Resolved] OYO — Refund not received against cancel booking id VOVM7068 despite several calls and email

[Resolved] OYO — Refund not received against cancel booking id VOVM7068 despite several calls and email

S sportyvicky from Gorakhpur, Uttar Pradesh Oct 19, 2022 Oct 21, 2022 This thread was updated on Oct 21, 2022

Oyo not provided refund for cancel booking id VOVM7068 dated 11 september 2022 and cancellation date 26 Sept 2022, got cancellation email but not refund amount(Rs 3683). Several reminder send to oyo by customer care number and email but no positive response recieved from their side. Was this information helpful? No (0) Yes (1)
Oct 19, 2022 Complaint marked as Resolved It is unresolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 20, 2022 OYO Rooms Customer Care's response Hi, thank you for bringing this to our attention. We understand that nothing we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. ~Team OYO Verified Support Oct 20, 2022 OYO Rooms Customer Care's response Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance. Team OYO Oct 21, 2022 Updated by sportyvicky thank you, i got my refund and my complaint resolved.
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