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OYO Rooms

[Resolved]  OYO — Refund not received for my booking

I had booked Oyo rooms for 6 nights and made advance payment via OYO app but hotel denied access to amenities.

I requested OYO helpline to change hotel but it didn't work then I asked for refund which is pending for almost a month.

When I call to the customer service they disconnect the call after holding for 15 mins.

Kindly help on getting my refund back.

Ticket ID: [protected] | Ticket Type: SIG Escalations | Resource ID: OO4J9422 | Resource: Booking
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Nov 12, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2022
OYO Rooms Customer Care's response Hi, thank you for bringing this to our attention. We understand that nothing we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. ~Team OYO
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Comments

Team OYO,
any updates on this?

I have not received the refund yet.
Reply
Hi Team,

Any updates on this?

Can you please share the UTR if the refund is initiated?
Reply

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