[Resolved] OYO — Refund not received yet from oyo

Laptop India Corporation

from Mumbai, Maharashtra

Jun 26, 2022

Address:

401,SAIKRUPA CHS BALIPADA KONEKAR MARG

Refund not receie amount rs. 2636

when ever called oyo help line get a IVR but o one response on the call

booking id G40W3272

AMOUT 2636

APPROACHED HOTEL DESPITE OF BOOKING ON THE APP, HOTEL DENOED CHECK IN SINCE NO ROOM WAS THERE.
SHIFTED TO OTER OYO HOTEL AND THEY ALSO DENIED CHECKIN AND HE BOOKING WE CANCELLED.

+1 photos

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Oct 13, 2022

Complaint marked as Resolved

recd refund in 4-5 days.

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2022

OYO Rooms Customer Care's response Hi, we always strive to go above and beyond for our customers and deliver delight with the best possible experience. We request you to kindly allow us some time to get it checked.

Team OYO

Verified Support

Jun 27, 2022

OYO Rooms Customer Care's response Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.

Team OYO

Jun 28, 2022

Updated by Laptop India Corporation Expected a Speedy Resolution.
Prompt Action on this will be highly appreciated

Jun 28, 2022

Updated by Laptop India Corporation because of your non payment of refund o time the paytm post paid has made a fine of rs.590/-
i strongly urge you to pay this dues along with refund.
since delay and goo[censored]p was their from your side.
attached a screen shot of the same.