[Resolved] OYO — Refund not transferred to account

siya Latheef

Aug 28, 2022

Website:

oyorooms.com

I didn't receive my refund till now I have booked my room on 26th of August and cancelled it due to some reason . Till now I haven't receive my refund . I have contacted bank but they said the refund haven't transferred yet .

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Nov 5, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2022

OYO Rooms Customer Care's response Hello Siya,

What you have described certainly does not meet the standard we set forth. While no apology would be adequate to make up for the inconvenience caused; we will do all we can to resolve this asap. Request you to share your booking details so that we can reach out to you.

Thanks
Team OYO