[Resolved] OYO — Refund of advance payment of 1331 for a oyo room which was canceled by the hotel
S
Sanipc103
from Hojai, Assam
Jul 16, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
I Mr.Sani Pandit booked two room on 12 July 2022 at Capital O 14174 Good Luck Residency Hotel, House no 110 Hatigaon Bhetapara Road Guwahati Assam with booking Id#VJ648024 with advance payment of Rs. 1331. Later on the Hotel owner canceled my booking stating too less amount to be booked. I then called the oyo call center, on the same date they assured me that they have processed a refund from their end. But I have not received any refund no the oyo app is showing any refund status. I TRIED CALLING MANY THIMES TO OYO showing busy busy past 3 days.
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Aug 20, 2022
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2022
OYO Rooms Customer Care's response Hey, we regret the inconvenience caused to you. Our concerned team will look into the matter and get back to you asap. ~Team OYO
Verified Support
Jul 18, 2022
OYO Rooms Customer Care's response Hi, we believe our concerned team contacted and communicated the needful. Let us know if you need any further assistance.
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