[Resolved]  OYO — Refund of N7A00853

Dear Oyo Team,
Ref - N7A00853

Upon reaching at Hotel Mahadev Residency they have denied check-in saying Oyo booking is not valid on such low rates.

They have denied us the entry.

After that we have to forcefully cancell our booking through Oyo aap under check in deny option.

When my refund is proceeded, Oyo has deducted 1600 rs from refund.

Your partner have denied check in and why you are not processing my full refund?

Please call me abck and arrange my full refund.

Regards,
GAURAVI
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Nov 15, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2022
OYO Rooms Customer Care's response
Hi, we regret the inconvenience you faced. We have your details with us, we will quickly get this checked and arrange a call from our team. ~Team Oyo
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