Submit a Complaint
Other
OYO Rooms

OYO — Refund on my room cancellation (Id: QX8H1181)

Website:www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwiyuI2Y5vb6AhV3mGYCHX1YBI0YABAAGgJzbQ&ae=2&ohost=www.google.co.in&cid=CAESbeD2L5ZlkJcGVbR2c2vIjHkEsG56VK1Tkr4X6YSPUn2gf3turwtdwtdnOEgkIbNB59S

I have initiated a refund on my room cancellation on 12/10/2022, the hotel manager was not letting me checkin as he was asking for extra charges which I denied to pay, i talked with the oyo customer care and they verified my case and initiated the refund, i was told that the refund will be sent to my bank account with 10 days, but now when i call them they are claiming that they have successfully sent the amount to my bank but i dint received it yet
+1 photos
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2022
OYO Rooms Customer Care's response Hi Rehan, we would like to inform you that refund has been processed from our end and will be highlighted to within 7-14 business working days. ~Team Oyo
Oct 25, 2022
Updated by Rehan474 Its already 14 days gone and the every oyo customer care executives im talking to they holding my calls for 15 20 mins and then cutting the call, and some just keeping the phones beside and i can hear there background noises but they are not replying, i dont think this is how I should be treated and one of your executive was saying me to book a new room if i did that then he will initiate my refund, is it how it works???.. i have a call recording of it
Complaint comments 
1 Comment

Related OYO Rooms reviews

[Resolved]Oyo Rooms - Not adheringto committed Premium rooms[Resolved]Oyo Rooms - OYO and YATRA cheated me1[Resolved]Oyo Rooms - Hotel does not exist and no rooms available1[Resolved]Oyo Rooms Bangalore - Deficiency in services[Resolved]Oyo Rooms - Air and noise pollution due to generator sets and a/cs in residential area
View all 6582 OYO Rooms Reviews

Comments

Its already 14 days gone and the every customer care executives im talking to they holding my calls for 15 20 mins and then cutting the call, and some just keeping the phones beside and i can hear there background noises but they are not replying, i dont think this is how I should be treated and one of your executive was saying me to book a new room if i did that then he will initiate my refund, is it how it works???.. i have a call recording of it
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    View all 6582 OYO Rooms reviews & complaints
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information