[Resolved]  OYO — Refunding issue

Address:122002
Website:oyo app

I have booked a oyo room in Kodaikanal for may 6, 2017 and may 7, 2017(1 day) via and the details are,
Booked On - April 10, 2017 and the Booking ID is ZJSP7502
I have cancelled the room due to my personal reason on April 11, 2017
But I didn't get my refund amount still but got a message that the room was cancelled successfully and also they mentioned that the amount will be refunded, yet I didn't receive my refund amount and also any information about the refund process.
Help me to resolve this issue and help me to get my refund amount as early as possible.
Amount to be refunded : 2169.00
As per cancellation policy, no cancelling amount should be deduced from this and the whole amount should be refunded
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May 17, 2017
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
OYO Rooms Customer Care's response
Dear Dharugowri,

We are really sorry for any inconvenience caused. We checked the details regarding your booking ID and the refund for the same has been processed. The same will auto credited in the source account and the refund will reflect within 7-14 business days. We appreciate your patience in this regard.

Thanks
Team OYO
Complaint comments 

Comments

I was book room by oyo at costly charges but same day or in same hotel that rooms other side proved me lowest prize I am still dissatisfied due worng high charges I want to return my amount or other discount
I want to need reply
My booking I'd is WYOH0974

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