OYO — refunding of my balance amount 639/- rs

Address:	House near govt. Hr. Sec. School Muthi Akhnoor Road Jammu, Jammu, Jammu and Kashmir, 181205
Website:	[email protected]

Dear sir,
As per your commitment i had booked a room through oyo and paid online but there was date issue in it and as per your customer service person i had to cancel that booking because of date issue..
And the date issue is that we reached chandigarh 10th of august 2019 but booking was done 9th of august 2019 after that your team person said that you have to book a new hotel so that we will refund you your balance in such condition i started calling from morning to evening for a single booking finally i got a room and stayed there for night but now your team person said that there is no refunding policy here...
I'm harassed by all this so much kindly help me & refund my balance amount 639/-