[Resolved] OYO — Regarding Hotel Booking

Mnra

from Patna, Bihar

May 1, 2022

Address:	Chennai
Website:	OYO Website

I booked a hotel named OYO 47526 Hotel Himalaya Residency on 1st may 2022 morning at 10:34 Am.I did booking for check in on 5th may and checkout at 6th may. I paid amount 669 through google pay and it get deducted from my acount but I didn't get any booking ID for my booking.

After that I called customer care regarding that, they said that my booking is in pending and they are saying that it is not sure till when it will be in pending..
They also give me booking ID QJ0Q9421.

I want that either my hotel will get book Or my amount that is 669 Rupees will get refunded to my bank account.

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Jun 4, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 02, 2022

OYO Rooms Customer Care's response Hi, we would want the absolute best experience for our guests. We will quickly check the details and help you with an update. Request you to allow us some time while our team gets back to you.

Team OYO