OYO — Regarding refund amount not received from OYO

Prakashbsomabujji

from BENGALURU, Karnataka

Nov 29, 2022

Address:	Chandapura,iggalur Bangalore
Website:	OYO.COM

Hi Team/Friends,

I booked OYO room on 28/11/2022 in Aavas Inn Paradise, Mysore-570001 and I paid Rs 1823/- amount through phone pay to oyo.
and Booking got confirmed and i visited the hotel and receptionist said that "Local ID is not allowed" so that is reason i have canceled the booking and next i called to OYO agent he said within 24hrs you will get refund and still I did not receive any amount from OYO so please kindly I'm requesting you people help me on this refund amount.

Booking ID: LBY85935

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Comments

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Dec 1, 2022

Verified Support

Hi Prakash, thank you for bringing this to our notice. We always suggest our guest to go through the hotel policy before making the booking . Though please be assured we have forwarded your issue to our concerned team. ~Team Oyo