OYO — Regarding Refund

Vishaltripathii

from Lucknow, Uttar Pradesh

Jun 29, 2022

Address:	Kanpur
Website:	www.oyorooms.com

Hello Sir/ma'am
My name is Vishal Tripathi, i booked Hotel through OYO (Hotel Shiv nath) and my booking ID is E7DY5285 but when I reach out there they didn't allow me to Check-in because I paid online, they were charging me extra money to Check-in and told me not to cancel the booking tomorrow we will deny from here and you will get your money back, it's 26th of June and i didn't get any response.

Please resolve this problem as soon as possible.

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Comments

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Jul 2, 2022

Verified Support

Hey Vishal, we regret the inconvenience caused to you. Our concerned team will look into the matter and get back to you asap. ~Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Jul 2, 2022

Verified Support

Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.

Team OYO