[Resolved] OYO — room

LeShawn Trass

Address:

West 4th st, 67501

First off i was chargrd 25 to check in my room hour early to a empty hotel. Then my heater didnt work and the jacuzzi tub was filthy and leaking couldnt even use it. I called to tell them the heater wasnt working. And if i coukd switch he said he fix it tommorw so half the night i was freeziing. Not happy with the stay he even came up to the room and said hel deal with problem tommorw. Unacceptable. Im pissed. To say the least.

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Feb 29, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

OYO Rooms Customer Care's response Hi, We at OYO would want to help you out in redressing your experience. So kindly share your booking ID or contact details so that we can get in touch with you at the earliest and try to resolve it from our end.
Regards,
Team Oyo.