[Resolved]  Oyo Room — oyo didn't refunding the money

OYO Rooms — hotel denied checkin
on Jun 5, 2019
I booked a Hotel today for my stay in chamba early morning at chamunda view but they denied checkin stating that they are not accepting the bookings made by Oyo. I called the customer support and they told they will be refunding the amount to my account.
I booked another hotel near that area as Hotel rajveer and they again denied the checkin stating that they have cut the ties from Oyo but when i said that i will file complaint against them then allotted the room.
The customer support is not reponding and I don't know when I will be receiving the refund.
Everytime they says that there senior will call back.
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Jul 18, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2019
OYO Rooms Customer Care's response
This isn't the experience we want for our guests. Please allow us some time and we will update you on this at the earliest.

Regards,
Team OYO
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