[Resolved]  Oyo Room — refund

Address:New Delhi, Delhi, 110009
Website:Oyo rooms

I booked with the booking i'd imod4138 it got cancelled as i was denied check in by hotel, oyo asked me to book again the hotel and told me i will get refund of watever i paid.. I paid a757 i got only refund of 95 rs and 662 rs is pending. Whenever i contact customer care the guest experience manager says refund has been initiated, neither he provides reference i'd or transaction id, they rather disconnect the call। provide me the refund। ihave all the email of customer service stating initiation of my refund of 662 rs fast...
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Guest, We are extremely sorry for the disappointing experience. Please share your booking ID details we'll get this checked for you.

Regards
Team OYO
OYO Rooms Customer Care's response, Oct 13, 2018
Verified Support
Sorry we have received your booking ID details our concern team will get in touch shortly.

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