[Resolved]  Oyo Room — regarding refund issues

Address:

13-84, uddinahithlu, kodavoor Post, UDUPI district, Udupi, Karnataka, 576101

My booking ID is DKVP1435, I have booked at the Shambahavi Hotel UDUPI 23534. When I went to check in, the receptionist denied this booking because they have tariff issues with OYO . I had bad experience right there. Then I tried to reach OYO customer care executive to arrange alternative o refund the amount. Very poor response and they cut the call without providing any solution. And also they transfer my call to Senior executive, I had to hold the phone for more than 30 minutes It didn't connect to them or they said they will arrange phone call for refund process. I did like 5 times but still didn't get any response. So kindly help to resolve the problem. I need refund my money or need to think something else. I am not allowing fool people like this.