[Resolved]  Oyo Room — Unprofessional service by oyo rooms

Website:

Oyorooms.com

I booked a room in patel nagar from 7 may to 8 may 2017 for a couple.. I checked in early for that i paid 899 extra so total i paid 3200 for a day but i left that room with 4-5 hrs bcoz of their unprofessional services.
1) receptionist sushil mishra was not agree to swipe the card for payment. He asked me to go outside and collect the cash from atm bcoz if he will swipe the card so he has to pay taxes. I was very tired bt i went to atm.

2) i paid 3200 cash but he didn't give me bill when i asked abt bill so he said that he will send it direct to room. I asked 3-4 times bt he didn't give me bill.

3) now lets talk abt room so room was very pathetic. It was smoking room there was lots of smell of smoke. I asked 5-6 time to clean the room bt nobdy come to clean.. There is no toiletries, towels and not a single water bottel. Floor was very dirty i cn't walk without slipper or shoe.

4) i paid 3200 but i didnt get anything.. I really dnt knw for what i spent 3200 to oyo rooms.. Kindly oyo rooms justify ur services now..

5) i dnt hv any bill that i paid 3200 to sushil mishra (Oyo rooms receptionist) but if oyo room will take action so they can check by cctv recording..

6) sushil mishra put the money in his pocket bcoz he didn't do my check in. I received the cancellation msg of same booking. Plzz take action againt him.

Oyo rooms kindly justify ur services now and give me stupid reason to ignore this type of services which is provided by you.. Otherwise give me my money back