[Resolved]  Oyo Rooms — A microwave & their front door keya

Address:

Military hwy, hwy 165, pineville Louisiana 71360 also 1212 MacArthur Drive Alexandria Louisiana 71303

So me and my girlfriend's got a room here for the night and we texting early about 5 this morning and I called the man when I got into the room the one who works at the front desk to ask him by chance is there anyway he could get a microwave for me in this room because there's no microwave a Reuben and there's also no towels but my real concern was just a microwave because I was very hungry want to eat breakfast it's 6 in the morning they don't serve breakfast I was going to cook some oatmeal he told me no so as well is there a chance you can switch my room then and give me a room with a microwave he said no very rudely. And then whenever we first arrived my girlfriend went to pay the man at the front desk the money to stay here which is $100 down deposit and I don't know how much you paid for other room stuff but I know there was a deposit and see accidentally grabbed his keys front desk he's mistaking them for hers because she has some on a lanyard as well and when she got to the car and realized she had his keys as we were bringing our stuf[censored]pstairs she's like oh don't I got to go meet this man skis and I was like yeah you should have those who like I didn't mean to I thought their mind so we were walking up to our room with our belongings and we were about to go downstairs and bring him the keys realize you left them in the car so we went back to the car I'm going back to the car and we're walking towards the front the man came out and was very rude to my girlfriend saying that she meant to take the keys and basically was just being a complete ### whole excuse my French but for no reason I don't want to go to jail there for that's why I'm writing a grievance or I would have took matters in my own hand and crush them like a dog but I need to stay stay right now because I am homeless and we paid our money stay here therefore I feel very offended the way this employee of yellow yo hotels refused to give me a microwave refuse to let me switch rooms and then had the audacity to tell me that I could check out and you give me my money back but not my deposit I am very very very disappointed and upset with this. I have been a very long time Oyo regular but I used to go to the one in Alexandria Not Pineville the employees in Alexandria we're also very rude and disrespectful to me because my ex boyfriend owes them money and they take that out on me and do not let me come on their property I just want something done about this except because I think it is very very very wrong to refuse a guess the request to have a microwave in the room which should have already been in the room to begin with and I really would like something done about this I am very upset and I'm already like to write a bad review on this hotel and plus there are roaches everywhere in every room I'm very displeased with my choice of staying at this certain Oyo Hotel I am Lacey rashall & if possible I would like to get the corporate office the head of the corporate office of the Ohio hotels to please give me a call at area code[protected] thank you so much