[Resolved]  Oyo Rooms — a set o[censored]nprofessional and fraud people. they will tell u 100 things but wont do even 1

Address:Jaipur, Rajasthan, 302012
Website:oyorooms.com

Dears, wanted to share my experience with oyo rooms. They are pathetic, horrible, unprofessional and cheater actually. I had a booking (Booking id sqfe5917) in haridwar during july.in gang tarang hotel. The hotel gave us basment rooms. I was smally and with no ventilation. Bathroom did not have water. After reaching there we had no choice as it was 10 pm night. Oyo never check their property. Now they have expanded more than what they could handle. They are kind o[censored]nprofessional and you can say a fraud company. They would eat your money. You may get the last room or the hotel, you may get denied alto check in. You may get so dirty linens etc. That also they charge above 1000. Seems oyos downfall has started. I had raised this concern with aditya, supriya, akash from their escallation team.. But seems they don't care what you are shoughting for. They just ignore and will keep sending exactly same reply for your all emails. You will end up frustrated and by urself only u will stop contacting them further.

Your money is hard earned.. Spend with some professional and commited team definatly not with oyo.
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Nov 3, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
OYO Rooms Customer Care's response
Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO
Verified Support
Oct 02, 2018
OYO Rooms Customer Care's response
Dear guest

As checked our team connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance.

Regards
Team OYO
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