[Resolved] Oyo Rooms — about hotel rules

Rifat Kafeel

from Mumbai, Maharashtra

Address:

Hotel crystal inn matiyari chauraha lucknow, Lucknow, Uttar Pradesh

I booked a hotel in crystal inn and i want to meet a closest guest of mine but hotel receptionist prohibited the entry of my guest in my room if i don't have any problem then what's the issue with hotel receptionist and i know dat there is no rule in oyo that you don't meet wid your guest in hotel room and he also insulted in front of my guest
This hotel is the worst hotel ever i booked

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Aug 14, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

OYO Rooms Customer Care's response Hi Rifat, we regret the kind of experience that you had to go through. We do not want such instances to happen to our customers. We would request you to share with us your booking details with us so that we can get this checked from our end and get back to you with an appropriate resolution.

Regards
Team OYO