[Resolved] Oyo Rooms — about my refund which I have paid to book an oyo room

Rahul Srikar

from Mumbai, Maharashtra

Address:

5-3-335, Zaheerabad, 502220

I have made a payment with my paytm debit card my money has been debited but merchant didn't received the money i have talked to paytm customer associative also as he replied that your transaction was successful. And i have talked to oyo customer service representative as my issue is not solved from many days something fraud has been initiated by oyo online payments they never give correct response to customers. My money has been frauded by oyo app!
Never make any online payments in this app
And they have all incorrect data their data storage is incorrect and worst!

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Dec 13, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2019

OYO Rooms Customer Care's response Hi Guest,

We are extremely sorry for any inconvenience that you had to go through. We do not want to let our customers go unsatisfied. Kindly let us know your booking details so that we can look into your concern.

Regards,
Team OYO