[Resolved] Oyo Rooms — about worst customer service by oyo team specially customer care
Katara hill bhopal, Huzur, Madhya Pradesh, India
SaSanketss on Jun 3, 2019
.My holiday was worst due to Oyo services ..on 7th may-19 I was discussed with more than 5 associates and give you more than 2-3 hours. All call detail I have. but till date 03/06/2019 no resolution comes from Oyo.
My Booking ID was ADSY8057, that was Booking of 2 rooms 5 gust for two-night Total Amount Due is 6197,
I reached to the hotel but not received any confirmation to the hotel for booking.
I was using One room at one night (5 people in one room) they are not able to arrenge another hotel, As per conversation with Oyo staff, he said that you can be paid 1 night 2 room paid at that was 2821/- at the property.
Than OYO will waiver one room Amount-1410/- to my account.
Again and again, Oyo customer care makes me fool. they are holding my call and disconnected after 20 -30 min.
Complaint marked as Resolved Jul 13, 2019
[Jun 04, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified SupportOYO Rooms Customer Care's response, Jun 07, 2019
we are getting this checked
Verified SupportOYO Rooms Customer Care's response, Jun 11, 2019
Our team got in touch with you regarding this and shared the details. We again apologise for the trouble and assure you we'll take care of your future stays. Let us know for any other assistance.
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